Dueit Terms of Service

Last updated: January 25, 2026

Welcome to Dueit! These Terms of Service (“Terms”) are a legally binding agreement between you (“you” or “User”) and Tfozo Inc. (“Tfozo”, “we”, “our”, or “us”), a corporation incorporated under the federal laws of Canada with its registered office in Calgary, Alberta.

These Terms govern your access to and use of the Dueit mobile application, the Dueit.app website, and all related services (collectively, the “Service”).

1) Eligibility and Accounts

• Age Requirement: You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction (e.g., 18 in Alberta), you represent that you have obtained the consent of your parent or legal guardian to use the Service.
• Verification: To ensure the security of our community, you must provide a valid email address and complete the email verification process before accessing core features.
• Account Accuracy: You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.
• Security: You are solely responsible for maintaining the confidentiality of your account credentials (including passwords) and for all activities that occur under your account. You must notify us immediately at support@dueit.app if you suspect any unauthorized access or security breach.
• Termination Rights: Tfozo Inc. reserves the right, in its sole discretion, to refuse service, terminate accounts, or reclaim usernames and handles that violate these Terms or our Community Guidelines.

2) The Service; Dueits and Content

• Dueits: You can create or join public or private “dueits” (communities).
  • Private Dueits: Access to private dueits is restricted and may require approval from an administrator.
  • Roles: Admins have the authority to manage membership, assign roles, and moderate memos or dues.
• User-Generated Content (UGC): You are solely responsible for the memos, dues, habits, images, and links you post. You represent that you own or have the necessary rights to share this content.
• AI Import Feature: Some features use AI (Google Vertex AI) to process files you upload (like syllabi or posters) to generate calendar events.
  • Verification: While we strive for accuracy, AI can make mistakes. You are responsible for verifying all AI-generated dates and tasks before relying on them.
• Visibility: By posting content within a “dueit,” you acknowledge that such content is visible to other members of that community based on the privacy settings of the group.
• Ownership of Tfozo Inc.: As a federally incorporated entity, Tfozo Inc. owns the Service’s interface, branding, and proprietary code. Your use of the Service does not grant you ownership of any intellectual property.

3) Acceptable Use and Community Guidelines

To maintain a safe and productive environment for all students and users, you agree not to:

1. Violate Laws or Rights: Use the Service for any illegal purpose or to infringe on the intellectual property, trademark, or privacy rights of others.
2. Harmful Content: Post or transmit content that is unlawful, harassing, hateful, defamatory, obscene, sexually explicit, exploitative, or that promotes violence or self‑harm.
3. Doxing: Disclose the sensitive personal information or private contact details of other users without their explicit consent.
4. Harassment & Fraud: Bully, stalk, or coordinate harassment against any individual; or use the Service to conduct scams, spam, or fraudulent activity.
5. Security Interference: Attempt to probe, scan, or test the vulnerability of our systems (including Firebase and Cloud infrastructure) or breach any security or authentication measures.
6. System Abuse: Interfere with or disrupt the Service; use automated bots, scrapers, or scripts to access data or “spam” the API; or reverse-engineer the app’s code except where allowed by law.
7. Tool Misuse: Misuse reporting, moderation, or feedback tools to target other users unfairly or to provide false information.
8. Circumvention: Bypass or attempt to bypass content controls, regional restrictions, or privacy settings established by Tfozo Inc. or other users.

Enforcement: Tfozo Inc. reserves the right to remove content, ban accounts, or restrict access for any user who violates these guidelines, or where we believe it is necessary to protect the safety of our community or the integrity of the Service.

4) Content Moderation Policy

Tfozo Inc. is committed to maintaining a safe, inclusive, and respectful environment for all users. To achieve this, we actively moderate content within the Service.

A. Zero Tolerance Content

We have a zero tolerance policy for the following types of content. Any user or "dueit" found to host, promote, or distribute such content may be subject to immediate removal without prior warning:

• Hate Speech & Discrimination: Content that attacks, demeans, or incites violence against individuals or groups based on race, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, disability, or medical condition.
• Harassment & Bullying: Targeted, repeated, or severe attacks against individuals, including cyberbullying, threats, intimidation, or coordinated campaigns of abuse.
• Violence & Threats: Content that glorifies, incites, or threatens violence against any person or group, including threats of physical harm, terrorism, or self-harm.
• Exploitation & Abuse: Content that exploits or endangers minors, promotes human trafficking, or depicts non-consensual sexual content.
• Dangerous Misinformation: Content that spreads dangerous misinformation that could cause real-world harm, such as false medical advice or incitement to dangerous activities.
• Illegal Activities: Content that promotes, facilitates, or provides instructions for illegal activities, including but not limited to drug trafficking, weapons manufacturing, or fraud.

B. Reporting and Review

• User Reports: Any user can report content, memos, dues, or replies that they believe violate our policies. Reports are reviewed by our moderation team.
• Moderation Actions: Upon review, our moderators may take any of the following actions: issue a warning, remove specific content, temporarily suspend a user, permanently ban a user, or take down an entire "dueit" community.
• Admin Moderation: "Dueit" administrators also have the authority to moderate content within their communities, including removing posts and managing membership. Admins are expected to enforce these community standards within their groups.

C. Community (Dueit) Takedowns

Tfozo Inc. reserves the right to suspend, restrict, or permanently remove any "dueit" community that:

• Is created or used primarily to host prohibited content as described in Section 3 or Section 4(A);
• Has administrators who fail to address or actively enable policy violations within their community;
• Receives multiple substantiated reports of policy violations that indicate systemic non-compliance;
• Poses a threat to the safety, security, or well-being of other users or the broader Dueit community.

No Right to Appeal for Egregious Violations: In cases involving immediate threats to safety, illegal content, or severe policy violations, Tfozo Inc. may remove content or communities without prior notice and without an opportunity to appeal.

D. Our Commitment

We strive to apply our moderation policies fairly and consistently. We will:

• Review reported content as promptly as possible;
• Provide notice of moderation actions where appropriate and where doing so does not compromise safety;
• Continuously update our policies to address emerging threats and community needs.

5) Licenses and Ownership

• Your Content (User-Generated Content): You retain all ownership rights to the content you create and post (e.g., memos, dues, habits, and profile information). By posting content, you grant Tfozo Inc. a worldwide, non-exclusive, royalty-free, and sublicensable license to host, store, reproduce, modify (for formatting and technical purposes), and display your content solely for the purpose of operating and improving the Service.
• AI Processing License: You specifically grant us the right to process your uploaded files (such as syllabi, posters, or schedules) through our AI infrastructure (including Google Vertex AI) to provide the “Import Dues” functionality. This license is limited to the processing and extraction of data for your use.
• Our Content: Excluding User-Generated Content, the Service—including its interface, design, branding, and proprietary code—is owned by Tfozo Inc. or its licensors. We grant you a limited, revocable, non-transferable, and non-sublicensable license to use the Service for your personal, non-commercial productivity in accordance with these Terms.
• Feedback: If you provide feedback, suggestions, or feature requests (e.g., via the dueit.app feedback tool or email), you agree that Tfozo Inc. may use such feedback for any purpose without restriction, attribution, or compensation to you.

6) Third-Party Services

The Service integrates with and relies on third-party services to function. Your use of Dueit is subject to the terms and privacy policies of these providers. These services include:

• Google Firebase & Google Cloud: Used for backend infrastructure, user authentication, database storage (Firestore), push notifications (FCM), and AI processing via Google Vertex AI.
• Google AdMob: To support the free version of our app, we display advertisements. Your interaction with these ads is governed by Google’s policies.
• RevenueCat: Used to manage subscription status, digital receipts, and access to premium features (e.g., “Grace Membership”).
• PostHog: Used for internal product analytics to help us understand how users interact with the app’s interface.

No Responsibility for Third Parties: Tfozo Inc. does not control and is not responsible for the availability, content, or privacy practices of these third-party services. Any issues arising from their services must be resolved directly with the respective provider.

7) Subscriptions and Premium Features

• Grace Membership: We may offer premium tiers (e.g., “Grace Membership”) that provide access to enhanced features. These are offered as auto-renewable subscriptions.
• Billing & Platform Rules: All purchases are processed through the Apple App Store or Google Play Store. By starting a subscription, you agree to their respective terms and authorize them to charge your stored payment method for the initial fee and any recurring renewals.
• Free Trials: If a free trial is offered, you must cancel at least 24 hours before the trial ends to avoid being charged for the next billing cycle.
• Refund Policy:
  • General: To the maximum extent permitted by law, all charges are non-refundable.
  • No Refunds After Trial: Once a trial period ends and a paid subscription begins, we do not provide refunds or credits for partially used periods.
  • Platform Handling: Because payments are managed by Apple and Google, Tfozo Inc. cannot directly issue refunds. You must request any refunds through the Apple or Google support channels according to their specific policies.
• Taxes: Subscription prices may or may not include applicable taxes (such as GST/HST in Canada), which will be determined and collected by the app store platform at the time of purchase.
• Cancellation: You can manage or cancel your subscription at any time within your device’s subscription settings. You will continue to have access to premium features until the end of your current billing period.

8) Copyright and Intellectual Property Policy

We respect the intellectual property rights of others and expect our users to do the same.

• Reporting Infringement: If you believe that any content on the Service infringes upon a copyright you own or control, please send a formal notice to support@dueit.app with the following information:
  1. Identification of the copyrighted work you claim has been infringed.
  2. Identification of the material that is claimed to be infringing and where it is located within the Service (e.g., the specific “dueit” or community).
  3. Your contact information, including your address, telephone number, and email address.
  4. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner.
  5. A statement, made under penalty of perjury (where applicable), that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
• Tfozo Inc.’s Response: Upon receipt of a valid notice, we will investigate and, if appropriate, remove or disable access to the allegedly infringing content.
• Repeat Infringers: In accordance with applicable law and our internal policies, we may terminate the accounts of users who are determined to be “repeat infringers”—those who repeatedly post infringing content despite warnings.

9) Privacy

Your privacy is important to us. Our Privacy Policy (available at dueit.app/privacy-policy.html) explains how we collect, use, and protect your personal information, as well as the third-party tools we use to power the Service (such as Firebase, AdMob, and PostHog).

By accessing or using Dueit, you acknowledge that you have read our Privacy Policy and agree to our data practices as described therein. If you do not agree with how we handle your data, you must stop using the Service and delete your account.

10) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TFOZO INC. DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Accuracy: WE DO NOT WARRANT THAT THE SERVICE, INCLUDING THE AI-GENERATED “IMPORT DUES” FEATURE, WILL BE ACCURATE, COMPLETE, OR ERROR-FREE. YOU ARE RESPONSIBLE FOR VERIFYING ALL DEADLINES, TASKS, AND CALENDAR EVENTS.
• Availability: WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.
• User Content: WE DO NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR ANY USER-GENERATED CONTENT (UGC) POSTED WITHIN “DUEITS” OR COMMUNITIES.
• Not Professional Advice: THE SERVICE IS A PRODUCTIVITY TOOL ONLY. TFOZO INC. DOES NOT PROVIDE ACADEMIC, LEGAL, OR PROFESSIONAL ADVICE. YOUR RELIANCE ON THE SERVICE FOR SCHOOL OR WORK DEADLINES IS AT YOUR OWN RISK.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH CASES, THE ABOVE EXCLUSIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TFOZO INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO:

• LOSS OF PROFITS OR REVENUE (E.G., IF YOU CLAIM THE APP CAUSED YOU TO MISS A SCHOLARSHIP OR JOB OPPORTUNITY).
• LOSS OF DATA (E.G., IF A FIREBASE ERROR CAUSES YOUR SAVED “DUEITS” TO BE DELETED).
• ACADEMIC CONSEQUENCES (E.G., IF YOU MISS A DEADLINE OR EXAM DUE TO A SERVICE OUTAGE OR AI ERROR).

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF TFOZO INC. FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF:

1. CAD $100.00; OR
2. THE TOTAL AMOUNTS PAID BY YOU TO TFOZO INC. FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS (INCLUDING CERTAIN CANADIAN PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THESE JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12) Indemnity

You agree to defend, indemnify, and hold harmless Tfozo Inc. and our affiliates, officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including, without limitation, reasonable legal and accounting fees) arising out of or in any way connected with:

1. Your Content: Your User-Generated Content (UGC) or any material you upload that infringes on someone else’s intellectual property or privacy.
2. Your Use: Your access to or use of the Service in a way that violates these Terms.
3. Your Violation: Your breach of any laws, regulations, or the rights of any third party.

In short, if your actions on Dueit result in a legal claim against us, you agree to cover the costs of our legal defense and any damages we are ordered to pay.

13) Termination

• By You: You are free to stop using Dueit at any time. You may delete your account and associated data through the in-app settings. Please note that deleting the app from your device does not automatically cancel a paid subscription; you must handle cancellations through the App Store or Google Play Store.
• By Tfozo Inc.: We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any lawful reason. This includes, but is not limited to:
  • Breach of Terms: Violating these Terms or our Community Guidelines.
  • Abuse: Excessive or automated use of AI features that imposes an unreasonable financial or technical burden on our systems.
  • Security: Actions that pose a security risk to other users or the integrity of the Service.
• Effect of Termination: Upon termination, your right to use the Service ceases immediately. You will lose access to your “dueits,” habits, and memos.
• Survival: Sections that by their nature should survive termination will continue to apply, including Licenses and Ownership (§5), Disclaimers (§10), Limitation of Liability (§11), Indemnity (§12), and Governing Law (§15).

14) Changes to the Service and Terms

• Service Evolutions: We are constantly improving Dueit. We reserve the right to modify, suspend, or discontinue any part of the Service (including specific AI features or community tools) at any time, with or without notice.
• Updates to Terms: We may update these Terms from time to time to reflect changes in the law or our Service.
  • Notice: When we make changes, we will update the “Last updated” date at the top of this document.
  • Material Changes: For significant changes that affect your rights or obligations, we will provide more prominent notice, such as an in-app notification or an email to your registered account.
• Acceptance: Your continued use of the Service after the revised Terms become effective constitutes your binding acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service and delete your account.

15) Governing Law and Venue

• Governing Law: These Terms and any dispute arising from your use of Dueit shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to any “conflict of laws” principles.
• Venue: You and Tfozo Inc. both agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Calgary, Alberta.
• International Users: You waive any right to argue that such a venue is inconvenient, though we acknowledge that some local consumer protection laws may provide you with rights to bring a claim in your home jurisdiction in specific circumstances.

16) Export Controls and Sanctions

• Compliance: You represent and warrant that you are not located in a country that is subject to a Canadian or U.S. government embargo, or that has been designated by the Canadian or U.S. government as a “terrorist supporting” country.
• Restrictions: You agree not to access, download, or use the Service if you are listed on any Canadian or U.S. government list of prohibited or restricted parties.
• Responsibility: You are solely responsible for complying with all applicable export control and trade sanctions laws in your jurisdiction.

17) App Store Terms

If you downloaded Dueit from the Apple App Store or Google Play Store (each, an “App Provider”), you acknowledge and agree that:

• Primary Agreement: These Terms are between you and Tfozo Inc. only, and not with the App Provider. Tfozo Inc. is solely responsible for the Service.
• Maintenance and Support: Tfozo Inc. is responsible for providing any maintenance and support for the app. The App Provider has no obligation to furnish any support services for Dueit.
• Warranty: In the event of any failure of the app to conform to any applicable warranty, you may notify the App Provider for a refund of the purchase price (if applicable); however, the App Provider will have no other warranty obligation whatsoever.
• Third-Party Beneficiary: You acknowledge that the App Provider and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, the App Provider will have the right to enforce these Terms against you as a third-party beneficiary.

18) Contact Information

If you have any questions about these Terms, or if you need to provide legal notice to Tfozo Inc., please contact us at:

Tfozo Inc. Registered Office: 11 Falchurch Rd NE, Calgary, Alberta T3J 1G6, Canada
Federal Corporate Number: 1734544-5
Email: support@dueit.app

Mailing Address: 11 Falchurch Rd NE,
Calgary, Alberta T3J 1G6, Canada